Returns & Refunds Policy
At ThirtySixers, we value our customers and want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we accept returns and exchanges within 7 days of delivery. We offer full refunds, minus the cost of shipping. Please contact us if you have any questions or concerns about our returns and exchanges policy.
Refund Eligibility
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The item must be in its original condition, unworn, and with all original tags and packaging.
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The request for a refund must be initiated within 7 days of the delivery date.
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A proof of purchase (order confirmation or receipt) is required.
Return or Refund Process
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Contact our customer support team via email at thirtysixersofficial@gmail.com or through our website’s contact form.
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Provide your order number, contact information, and a brief description of the reason for the return.
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Wait for our customer support team to respond with further instructions, including the return address.
Shipping Costs
Shipping costs are non-refundable unless there was an error on our part or the item is found to be defective. In such cases, we will provide a prepaid shipping label for your return.
Customer Satisfaction
Your satisfaction is of the utmost importance to us. If you have any concerns or questions regarding our refund policy, please don’t hesitate to reach out to our customer support team.